HOW IT WORKS
From a real operational problem to a system that executes.
LaCitty combines process discovery, knowledge modeling, Capability Capsules, integrations, evaluation and gradual autonomy. The method starts with a measurable problem and ends with a governed system that can operate, generate evidence and improve through real implementation.
01
1. Discover and model
We map objectives, actors, inputs, decisions, rules, exceptions, permissions, systems and evidence. This prevents the common mistake of automating a vague description instead of the actual process.
- Define measurable outcomes
- Identify decision rights
- Map exceptions and human checkpoints
- Assess data and integration readiness
02
2. Build and integrate
Knowledge is converted into reusable Capability Capsules containing agents, rules, tools, tests, controls and observability.
- Prototype the highest-risk decisions first
- Connect existing systems safely
- Create fallbacks and escalation paths
- Measure latency, quality and cost
HOW IT WORKS03
3. Operate, evaluate and compound
The system is deployed gradually, monitored and improved. Reusable capabilities shorten the path to future processes and verticals.
- Human review where impact is high
- Continuous evaluation and incident learning
- Versioned rules, prompts and tools
- Evidence for operational and governance decisions
HOW IT WORKSLACITTY
Evaluate a process
LaCitty combines process discovery, knowledge modeling, Capability Capsules, integrations, evaluation and gradual autonomy. The method starts with a measurable problem and ends with a governed system that can operate, generate evidence and improve through real implementation.