PUBLIC SECTOR AI
More institutional capacity to deliver better public value.
Public-sector AI should not be measured only by automation. It should improve citizens’ experience, institutional capacity, coverage, traceability and responsible use of public resources. LaCitty designs systems that assist or execute complete service cycles with human authority, security and evidence.
01
Where AI can create public value
The best use cases reduce administrative load while improving service quality and control.
- Citizen requests and service cases
- Document review and requirements
- Supervision and commitment tracking
- Infrastructure and maintenance workflows
- Territorial information and alerts
02
Governance before autonomy
Public systems require clear decision rights, data protection, auditability and routes for review or appeal.
- Human oversight for consequential decisions
- Source and action traceability
- Role-based access and data minimization
- Evaluation for bias, quality and exceptions
PUBLIC SECTOR AI03
Measure service, not spectacle
Useful indicators include response time, coverage, completed cases, rework, cost per service, compliance and citizen satisfaction.
PUBLIC SECTOR AILACITTY
Transform a public service
Public-sector AI should not be measured only by automation. It should improve citizens’ experience, institutional capacity, coverage, traceability and responsible use of public resources. LaCitty designs systems that assist or execute complete service cycles with human authority, security and evidence.